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Education and training

Video tutorial: First look at Rutgers IT Help

Take a first look at our upcoming Rutgers IT Help self-service portal. Follow along with our video recording for information on how to navigate and the features and functions available. NetID login is required to access the video.

Resources

ITIL 4 Big Picture: Quick video on ITIL 4 key concepts

Contact the Service Management Office

If you have questions about any Rutgers Service Management initiatives, please send an email.